Refund and Return Policy

Refund And Returns Policy

At MomsChain, we prioritize the satisfaction of our customers, and we are committed to providing a seamless shopping experience. Our 7-day return and refund policy ensure that you have ample time to assess your purchase and make informed decisions. Please take a moment to familiarize yourself with our policy:

7-Day Return & Refund

We offer a 7-day return and refund policy from the date of purchase. Should 7 days have elapsed since your purchase, regrettably, we cannot offer you a full refund or exchange.

Eligibility Criteria

To qualify for a return or refund, the item must meet the following conditions:

It must be unused and in the same condition as when you received it.
The item must be returned in its original packaging.
A valid receipt or proof of purchase via email must accompany the return request.

Refund Process

Upon receipt of your returned item and verification of its eligibility, we will initiate the refund process. Your refund will be processed within 7 days, and the amount will be credited to your original method of payment. Please note that the actual time it takes for the refund to reflect in your account may vary depending on your financial institution.

Refund Limitations

Only regular-priced items are eligible for a refund. Items purchased on sale or with a coupon discount cannot be refunded.
Shipping costs associated with the initial purchase are non-refundable.
In case of a refund, the cost of return shipping will be deducted from your refund amount.

Return Procedure

To initiate a return, please email us at info@momschain.com Our team will provide you with the necessary instructions and the nearest warehouse address to send the item.

Responsibility for Shipping Costs

Please be aware that you will be responsible for covering the shipping costs for returning the item. We advise using a track able shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

For any further queries or assistance regarding refunds and returns, feel free to contact us at info@momschain.com Our dedicated team is here to address your concerns and ensure a satisfactory resolution.

Thank you for choosing MomsChain. We appreciate your trust in our products and services.